CUSTOMER SUPPORT

Care Guide

Love your pieces a little longer - here's how.

General Instructions

Our garments are delicate by design. Please treat them with care to preserve their beauty and fit.

  • We recommend hand washing in lukewarm water with a gentle detergent for most pieces.

  • Always rinse in cold water and avoid soaking for extended periods.

  • Do not wring, rub, or spin dry. Gently press out excess water and lay flat or hang to dry

  • Iron inside out on a low setting when necessary.

Bras & Bustiers

These pieces need extra love to stay in shape:

  • Do not machine wash or tumble dry.

  • All underwire bras feature a nylon-coated tip to prevent exposure of sharp metal edges. Machine agitation can break the fabric casing and expose the wire.

  • Padded and pre-moulded cups can lose shape or get damaged in washing machines and dryers.

  • Hand wash in lukewarm water, use a mild detergent, rinse cold.

  • Gently press out water (never wring), fold in half, and lay flat to dry.

Accessories 

Your accessories are just as special — here's how to keep them beautiful:

  • Do not soak or wash in hot water.

  • For metal, faux leather, or embellished items (like anklets, chokers, and play accessories), wipe clean with a soft damp cloth and allow to air dry completely before storing.

  • Avoid alcohol-based cleaners or strong detergents, which can strip finishes or damage delicate materials.

  • Store separately in a dry place, ideally in a pouch or box to prevent scratching or tangling.

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