Shipping and Delivery
We currently ship to all locations within the United States (including Hawaii, Puerto Rico and Guam), as well as Canada.
United States
- Zone 1 (all U.S. locations except Alaska, Micronesia, Guam, Hawaii, US Virgin Islands, Armed Forces):
Orders under $59 USD: $6.95 USD, delivered in 4–8 business days
Orders over $59 USD: Free shipping, delivered in 4–8 business days
- Zone 2 (Alaska, Micronesia, Guam, Hawaii, US Virgin Islands, Armed Forces):
Flat rate: $9.95 USD, delivered in 7–14 business days*
May vary due to transit delays. Free shipping not available for this zone.
Canada
- Zone 1 (excluding Newfoundland & Labrador):
Orders under $79 CAD: $9.95 CAD, delivered in 3–9 business days
Orders over $79 CAD: Free shipping, delivered in 3–9 business days
Express shipping: $16.95 CAD, delivered in 1–3 business days
- Zone 2 (Newfoundland & Labrador):
Flat rate: $14.95 CAD, delivered in 3–9 business days
Free shipping not available for this zone.
- Territories (Yukon, Northwest Territories, Nunavut):
Flat rate: $19.95 CAD, delivered in 3–9 business days
Free shipping not available for territories.
All orders are shipped in discreet outer packaging, so you can shop with confidence knowing that your privacy is our top priority.
Inside, your items are thoughtfully packed in our signature pink Alive Bedrooms box for a beautifully elevated unboxing experience.
Please contact us immediately at contact@alivebedrooms.com
Be sure to include your order number and clear photos of the damage so we can resolve the issue as quickly as possible.
No, your order will not be affected by US/Canada tariffs at this time. We ship from Ontario, Canada, and under Section 321, orders under $800 USD can enter the United States without additional duties or fees.
Your shipping costs will remain the same - no extra charges are being added to your order.
All cross-border shipments are currently moving smoothly, and we’ll update this page if anything changes.